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Charging late fees for delinquent members

Reference Number: AA-00221 Views: 9964 Created: 2011-01-19 23:35 Last Updated: 2011-01-19 23:35

This article explains how to apply late fees to delinquent member accounts.  You must have Gym Assistant version 2.0.1 or newer to implement these steps.

There is not currently a direct way to apply late fees to members, but there is a "special feature" that allows you to do so.  Basically you will create a list of members using a set of filters that you specify, and then apply a charge to each of those member accounts.  This charge will appear in the members Current Balance field.  This balance will then be added to the members' next billing cycle.

  1. Select Special Features from the Utilities menu.
  2. Select Apply Charges from the list and click OK.
  3. Click Yes to confirm.
  4. In the Select Members window that appears you will create the list of members who should be charged.  This is the same window used when generating a Members Detail report.
  5. Set the appropriate filters to select the members you want to charge. 
    Usually this will include setting Membership Plans, Billing Options (e.g. Credit Card), and Due Date.
    For Due Date you might select "before" a given date, for example "before 8/1/2010".
    Click Generate List to preview the list of members.  (You will be able to deselect members in the next step.)
  6. While viewing the list click Continue.
  7. In the Select Members window you can now select or deselect members in the list. 
    The total number of members selected will appear below the list.
    Click Continue.
  8. In the Member Charge window specify the Charge Amount and Description (for example "late fee") and click OK.
  9. Click Yes to confirm.

Each of the members will now have the specified charge added to his Current Balance field.

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