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Bio-Logic, Inc.
www.gymassistant.com
510-865-1815


ProShop Frequently Asked Questions



Can I use a handheld product (UPC) scanner?

Yes. Pro-Shop works great with any handheld scanner. Just scan the item and press one key to ring up a sale. In fact, Gym Assistant and Pro-Shop can share on scanner. Membership barcodes are automatically passed into Gym Assistant, and product scans (UPC codes) automatically passed into Pro-Shop.

Is a handheld product (UPC) scanner required?

No. Pro-Shop is designed to work well using just the keyboard, if you want. Ten QuickButtons let you instantly ring up the most commonly sold items.

Can I use a cash drawer and receipt printer?

Yes. Pro-Shop interfaces with any cash drawer or receipt printer with serial (RS232) or parallel (LPT) interface. Gym Assistant and Pro-Shop will even share the same cash drawer and receipt printer.

Can I use the cash drawer that I already have?

Yes, as long as it interfaces through a serial (RS232) or parallel (LPT).

Does Pro-Shop handle credit cards?

Pro-Shop will process credit cards using the same method as Gym Assistant. Give us a call to discuss your options for integrated credit card processing in Gym Assistant.

Can I run Pro-Shop and Gym Assistant at the same time?

Yes. The two programs are independent but linked closely together. To switch between Pro-Shop and Gym Assistant you only need to click on the Pro-Shop or Gym Assistant button at the bottom of the screen. You can also switch between the programs with a single keystroke.

Can I use Pro-Shop for other businesses, other than gyms?

Absolutely. Pro-Shop can work for any type of business that has only modest point-of-sale requirements. If retail is the core of your business, however, we recommend you purchase a more comprehensive software package.

Does Pro-Shop export its data into QuickBooks?

No. Pro-Shop will track all of your sales details for you. We recommend entering each day's sales total into QuickBooks in order to track your daily revenues. Gym Assistant will generate a combined report that shows all revenues from membership and retail sales.

Can I run Pro-Shop on a network?

Absolutely. Pro-Shop will work on the same workstations as Gym Assistant. If you have a networked Gym Assistant license then Pro-Shop is automatically networked as well.

Does Pro-Shop keep track of my gym membership sales?

No. Gym membership sales are managed from within Gym Assistant.

Can members charge purchases to their gym accounts?

Yes.

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