Family/Dependent Members

You can link members for billing purposes.  One family member is designated as the “primary” (or “responsible”) member, and the other family members are designated as “dependents” of the primary member.  For example, a family may have Dad, Mom and 2 kids. 

Gym Assistant can handle family memberships in two ways:

• with a fixed price for the entire family (e.g. $70/month for up to 4 family members)
• with added fees for each dependent (e.g. $40/month for first family member and $20/month for additional family members).  

With either method every family member will have a membership record in the database so that you can track revenue and usage for each individual.

Note: All family members must have the same Due Date and Billing Period (monthly, annual, etc.) though not necessarily the same Billing Option.

Making an Existing Member Dependent on Another Member (“Linking”)

1. Display the member who will be the dependent.
2. Click Edit Member Record.
3. Click Admin to enable the contract fields.
4. Click Set Responsible Member.

5. Enter the membership number or name of the primary member who will be responsible for payment and click OK.

6. Confirm by clicking Yes.

7. The Responsible Member should now be displayed.

8. Make sure that the dependent member’s Billing Option (Monthly, Annual, etc.) is the same as the Responsible Member.  Dependent members should not have a billing option of Credit Card or ACH, as these will only apply to the Responsible Member.

Unlinking a Dependent Member

1. Display the dependent member.
2. Click Edit Member Record.
3. Click Admin to enable the contract fields.
4. Click Clear next to the Set Responsible Member button.

5. The Responsible Member should now be empty.