Freezing/Unfreezing Members
Gym Assistant can automatically freeze and unfreeze
members. A member who is “frozen” will not be billed
while frozen, and they will not be allowed entry into the club. An example
of freezing a member would be someone who will be on vacation during the
month of July. You set the date on which the freeze will start
(7/1) and restart (8/1).
- Set the Freeze
Date and Unfreeze Date.
- Check the box Advance
Due Date at UnFreeze if you want to credit the member for the
time of the freeze (if they won’t be expected to pay for that time
period).
- Check the box Advance
Contract End Date at UnFreeze if want to extend the member’s
contract by the length of the freeze.
- Enter a Reason
for the Freeze to add a note to the member’s Journal history
when the freeze is activated.