The Basics


  • Gym Assistant software only operates from a computer with a Windows operating system.  It does not operate on a Macintosh nor on a Chromebook.

  • Gym Assistant is not a Cloud based software.  It operates from a local Windows computer host.

  • We do not charge any monthly fees. Once you purchase our software you own it. The software will not expire.

  • Support & Maintenance for a full year is included with the purchase of our software. You can learn more about our Support Policy and Pricing here.

  • Gym Assistant Software is used for selling Membership plans. And ProShop software is used to sell physical Retail Merchandise.  A third-party merchant services account is required to run the transactions through our software.  We offer flexible options to operate Payment Processing for credit cards and ACH/EFT, learn more about Billing here.

  • With Gym Assistant software you are in full control of your data and you own it.  You can export your data from Gym Assistant software at any time and there are no fees to do so.  Your Data is Your Data!

  • Gym Assistant Software is designed to grow with your business.  You can always upgrade your Gym Assistant Software Database Capacity anytime without any interference to your existing data.  Simply purchase a Database Capacity Upgrade to the next member record capacity level. 

  • You can view the Gym Assistant Software Features List here.

  • To learn more details about Gym Assistant software for Membership Management and retail Point-of-Sale please visit here.

  • To learn more about Gym Assistant Access Control solutions for after-hours door entry please visit here

  • You can view short 2-3 minute Video demonstrations of Gym Assistant software here.

  • You can download a Gym Assistant software Demo (Windows only) complete with sample data here[Note; When the software prompts you about Registration, just choose “Register LATER” –  For Web help visit here.

  • To Answer Frequently Asked Questions (FAQ) please visit:

General Product FAQ

ProShop Software

Automated Check-In

Access Control

Magnetic Door Locks

Custom Logo Barcode Key Tags

Credit Card Processing


Online Store – Open 24/7/365

[email protected]
International 1-510-865-1815, ext 1

877-496-2778 Ext 1