Gym Assistant Membership Management Features

Gym Assistant is an easy-to-use membership management program for small to medium size gyms, health clubs and fitness centers. It automates everyday tasks and provides the features and information you need to operate a successful gym business.

Gym Assistant 2.0+ features are included in current Gym Assistant Editions. This Features List is intended to give a quick overview of functionality currently available in our software.

Access Control*

  • DoorWatcher – capture a series of photo images during door entrance – NEW!
  • Supports entrance schedule by membership type, day of week, time and payment grace period
  • *Gym Assistant standalone Access Control system upgrade required to operate

Extensive Reporting Capabilities

  • Membership reports, flexible filtering allows you to focus on the information you need
  • Memorize report parameters for later retrieval
  • Journal Summary, see how much you sold today
  • Attendance summary, detail and analysis, show which hours of the day require the most staff
  • Revenue analysis and projections, show month -to-month trends
  • Occupancy Monitor / Check-in & Check-out – NEW!
  • Contact Tracing Reports – NEW!
  • Birthday Reports
  • Learn more

Forms and Letters

  • eSignatures – NEW!
  • Sample letter & e-mail templates
  • Letter wizard with key insert fields for easy set-up
  • Send batch e-mails
  • Print mailing labels
  • Mail merge
  • Learn more

Front Desk Check-in

  • Unattended check-in, members can check-in without interrupting your work
  • Supports barcode key tags, proximity media, Bluetooth digital SmartKeys, numeric keypad or bio-metric fingerprint scanner
  • Both onscreen and audible alerts indicate member status at check-in
  • Unlimited notes for each member record
  • Barcodes support built-in- laser & slot, Bio-Metric fingerprint scanning, numeric keypad
  • Member measurement tracking, automatic update measurement reminders
  • Offer a variety of member plans–Membership Plan, Punch-card Plan, Day-Pass Plan. Family memberships can be linked together so that all billing is charged to one family member
  • Flexible billing options: Paid-In-Full (PIF), ACH/EFT or credit card.
  • Learn more

Gym Assistant Database

  • Scalable capacity up to 32,000 member records
  • Upgrade to add additional membership records
  • Networkable – up to 10 workstations
  • Password protection

Payments, Billing, Banking

  • Integrated payment processing
  • Submit ACH/EFT charges today, and funds can clear within 48 hours.
  • Submit recurring monthly card charges as a batch.
  • Submit swiped credit card charges, get authorization in seconds.
  • Freeze / Unfreeze recurring monthly billing – NEW!
  • Online Member Portal (Service Add-on) – NEW!
    • New member sign-up (online)
    • Member payments & updates (online)
  • Learn more

System Requirements:

  • Windows Vista, Windows 7, Windows 8*, Windows 10
  • *not compatible with Windows 8 RT
  • 10 MB free disk space
  • Recommend PC with 4GB-8GB RAM