• Welcome to Gym Assistant
    • System Requirements
    • Concepts and Terminology
  • Getting Started
    • Installing the Software
    • Adding Gym Assistant to the Taskbar
    • Registering Your Software
    • Creating a New Data File or Setting the Data Path
    • Activating Your Software
    • Business Information
    • Membership Plans
  • Viewing Member Information
    • Member Info Area
    • Member Actions Area
    • Navigation Area
    • Member Lookup
    • Monitor Check-Ins
  • Settings
    • Settings - Preferences
      • Program Options
      • Automatic Updates
      • Appearance
    • Settings – Membership Options
      • Membership Plan Settings
      • Punchcard Plan Settings
      • Day-Pass Plan Settings
      • Punchcard Add-On Settings
      • Monthly Add-On Settings
      • Measurements Settings
      • Custom Fields Settings
      • Pre-Filled Lists Settings
      • Daily Schedule Settings
      • Waivers and Vaccine Status Settings
    • Settings – Billing
      • General Billing Options
      • Credit Card Processing
      • ACH Processing
      • Billing Notifications
      • Member Charges to Account
      • Invoices
    • Settings – Reports and Printing
      • Membership Reports
      • Insurance Reports
      • Mailing Labels
      • Membership Cards
    • Settings – Hardware
      • Barcode Reader / Access Control
      • PhotoCapture
      • Dual Monitors
      • Receipt Printing
      • Cash Drawer
        • Configuring a USB Receipt Printer to Open Drawer
        • Configuring USB Printer as a Serial Device
    • Settings – Administration
      • Backup and Restore
      • Business Information
      • BackOffice Functions
      • Attachments
      • Email
      • Online Connect
      • Password and Users
      • Workstations
      • Networking / Data Path
      • Language / Time / Date
  • Member Management
    • Membership Structure & Pricing
      • Membership Add-Ons
      • Editing Membership Types
      • Membership Plan Options
      • Punchcard Plan Options
      • Day-Pass Plan Options
      • Advanced Member Type Options
    • Adding New Members
      • Personal Information
      • Contract Information
      • New Member - CC Info
      • Finishing Information
    • Recording a Payment
    • Completing a Transaction with Cash, Check, or Charge
    • Edit Member Record
      • Personal Info Tab
      • Contract Info Tab
        • Modify a Member Contract
      • Other Info Tab
    • Family/Dependent Members
      • Viewing Linked Members
      • Adding a Dependent Member
      • Linking to a Responsible Member
      • Checking In Family Members
    • Member Financial Information
      • Updating Member CC/ACH Information
      • Tokenizing Financial Information
    • Monthly Add-Ons
    • Punchcard Add-Ons
      • Setting up Punchcard Add-Ons
      • Purchasing a New Punchcard
      • Purchasing Additional Credits for an Existing Punchcard
      • Recording Usage of Punchcard Credits
      • Other Member Punchcard Functions
    • Photo Capture
      • Photo Capture Setup
      • Editing a Member Picture
    • Comments
    • Alerts
    • Member Notes
    • Individual / Variable Pricing
    • Freezing/Unfreezing Members
    • Handling the End of a Membership
    • GateKeeper: Member Check-In
    • Member Measurements
      • Entering Member Measurements
      • Member Measurements Graph
      • Member Measurements Summary
      • Member Measurements Detail
  • Billing: Credit Cards
    • Credit Card Processing Method Options
    • Credit Card Settings
      • Integrated – IP Pay
      • Integrated – Cayan (MerchantWare 4.5)
      • Integrated – Bambora
      • CC-Integrated--Authorize.net
      • CC-External
      • Custom Export
      • Running a Test Credit Card Transaction
    • Processing Credit Card Members
      • Selecting Members to Charge
      • Cleaning Up Invalid Credit Card Info
      • Processing the Payments
    • View Submitted CC Batches
  • Billing: ACH
    • ACH Processing Method Options
    • Setting-Up ACH Processing
      • IP Pay
      • Bambora (Worldline)
      • Check Assist ("QuickCheck")
      • NACHA
      • EFT-Canada (CPA-005)
      • ACH-External
      • Other ACH Processing Methods
    • Processing ACH Members
      • Select Process Date
      • Select From the List
      • Cleaning Up Invalid Accounts
      • Processing Payments
      • NACHA Processing
      • External Processing Method
  • Billing: Other
    • Process Group Payment
      • Group Payment Invoice
    • Post Late Fees
  • Reports
    • Selecting a Report Date Range
    • Member Reports
      • Members Detail Report
        • Selecting Members for a Report
          • Plan Types
          • Billing Status
          • Billing Options
          • Due Date
          • Contract Begin / Contract End / Signup Date
          • Visits Recorded
          • Search Fields
          • Member Flags
          • Sort By
        • Selecting Columns for a Member Report
        • Memorizing Reports
      • Membership Summary Report
    • Financial Reports
      • Revenue Projection Report
      • Revenue Performance Report
      • Sales by Membership Type
    • Journal Reports
      • Journal Summary Report
      • Journal Detail Report
      • Shift Journal Summary and Detail Reports
    • Visits Reports
      • Visits Detail
      • Visits Summary
      • Visits by Member Type
      • Visits by Workstation
      • Visits Analysis
    • Measurement Reports
      • Measurement Summary
      • Measurement Detail
    • Punchcard Add-On Reports
      • Punchcard Usage/Activity
      • Members with Punchcard Credits
    • Other Reports
      • Audit Trail
      • Birthdays
      • Linked Memberships
      • Monthly Add-Ons Report
      • Members Due Now
      • Insurance Usage Reports
  • Documents / Member Communications
    • Editing Document Templates
    • DocEditor - Document Editor
    • Generate a Doc for a Single Member
    • Bulk Email or Printing
    • eSignatures
      • eSignatures Setup
      • Sending a Doc for eSignature
    • Mailing Labels
      • Mailing Label Settings
      • Printing the Labels
    • Membership Cards
      • Membership Card Settings
      • Printing a Membership Card
      • Printing Multiple Membership Cards
    • Statements and Invoices
  • Member File Attachments
    • Attachment Settings
    • Managing Member Attachments
    • Importing a File Attachment
  • Email
    • Email Settings
    • Email Manager
    • View Email Log
  • Data Backup and Restore
    • Backup Best Practices
    • Backup Settings
    • Backing Up Your Data
    • Restoring Your Data
  • Users and Passwords
    • Passwords and Users Settings
    • Editing the User List
    • Setting Permissions for a User or Group
  • Networking
    • How It Works
    • Networking Settings
    • Where to store the data?
    • Sharing the Data Folder
    • Installing Gym Assistant on All Workstations
    • Confirm Networking Connections
  • Connecting a Barcode Scanner
    • Why Use a Serial Interface Barcode Scanner?
    • Connecting the Barcode Scanner
    • GateKeeper Settings
      • Ports
      • Hours
      • Validation
      • Actions
    • Testing the Barcode Scanner
    • Troubleshooting
  • Utilities
    • Sell Day-Pass to Non-Member
    • Reprint Last Receipt
    • Reprint Last CC Receipt
    • Open Cash Drawer
    • Check-In Family Members
    • Pro-Rate Calculator
    • End-of-Shift Z-Report
    • Who’s Here?
    • View Backup Status
    • BackOffice
    • Occupancy Monitor
      • Occupancy Monitor Settings
    • DoorWatcher Event Monitor
    • Contact Tracing
    • SmartReader Access
      • SmartReader Settings
      • Manage VIZPin Users
      • Install the VIZPin Smart App
    • Special Features
  • Miscellaneous Topics
    • Monitoring Member Occupancy Level
    • Recording Member Check-Out